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Select Date
Guests
Promotion Code
Discover Our Best Rate
Manage Booking

Please select a restaurant

  • Robuchon au Dôme
  • The 8
  • The Kitchen
  • Casa Don Alfonso
  • Round-The-Clock Buffet

Please select a spa or salon outlet

  • The Spa at Grand Lisboa
  • Le Salon
OFFERS & PROMOTIONS
FLEXIBLE RATE

From family vacation to romantic escape, embark on a journey to the extraordinary with a stay at Grand Lisboa Macau. Enter a world of pure luxury filled with true elegance and quintuple Forbes Travel Guide Five-star honours. Indulge yourself with the hotel's sophisticated hospitality and sumptuous amenities, including complimentary access to the fitness centre, swimming pool and more. Book now to enjoy ultimate flexibility with the ability to modify your reservation up to 24 hours before arrival.

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PACKAGE INCLUSIONS

HOTEL EXPERIENCES
TERMS & CONDITIONS
  • All rates are charged on a per room, per night basis.
  • All room rates shown are in MOP, and are subject to a 10% service charge and prevailing government tax.
  • All rates are based on single or double occupancy. The maximum number of registered persons in any room is 3 adults or 2 adults and 2 children under 12 years old. Exceeding the maximum number of occupants using the room for any period of time may result in an over-occupancy charge being levied.
  • For children under 12 years old, residence in one room with adults is free of charge.
  • The official check-in time is 3:00 p.m. and check-out time is 11:00 a.m.. Any early check-in or late check-out request is subject to the Hotel's availability and may incur an additional charge.
  • Early check-in is subject to pre-booking one night in advance at the full day's Flexible Rate.
  • Late check-out is subject to 50% of one night's Flexible Rate up to 6:00 p.m., or a full day's Flexible Rate after 6:00 p.m..
  • Guests may be required to present the original credit card used in the reservation upon check-in for verification purposes. The Hotel reserves the right to reject guests who check in without presenting the original credit card with the designated signature.
  • All guests must provide a valid passport or government-issued ID card at check-in for verification and security purposes.
  • Any special requests are subject to the Hotel's availability upon check-in, and may incur an additional charge.
  • Smoking is prohibited inside non-smoking rooms. The registered guest shall be liable for a fine of up to MOP5,000 for smoking in a designated non-smoking room or if we find any evidence or believe that any of the guests have been smoking in any non-smoking room (including smells, cigarettes, and cigarette butts in the room).
  • A maximum of one extra bed can be arranged with advance notice, subject to an additional charge and availability.
  • Guests must be at least 18 years old to reserve a room.
  • A parent or legal guardian must accompany guests under the age of 18.
  • The Hotel reserves the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain falsified or incomplete information or contain or result from a mistake or error.
  • The Hotel shall not be liable for any losses, damages, costs or expenses incurred by guests as a result of any reservation cancellation.
  • The Hotel shall not be responsible or liable for errors in reservation details provided by the booker.
  • This policy is a non-exhaustive list of reservation policies upheld by the Hotel. We reserve the right to add, alter, or amend any of the above terms, conditions, and rules as and when we deem it necessary.

 

Guarantee Policy

  • All reservations must be guaranteed by an advance deposit of the first night’s room rate (inclusive of taxes and service charges) via a valid credit card or designated form of e-payment at the time of reservation. The Hotel reserves the right to cancel any booking without deposit guarantee.

 

Cancellation Policy

  • An advance payment of the first night's room rate (inclusive of taxes and service charges) will be levied for any no-show, reservation amendment or cancellation of guaranteed reservations from 6:00 p.m. one day prior to the arrival date.

     

* **"The Hotel" refers to Grand Lisboa Macau.